Law Enforcement & Government Requests Policy

1. Information Covered by This Policy

The information potentially available to AIZeryn may be limited to information collected through our website, including:

• Name and email address submitted through the contact form;
• Name and email address submitted through the "Stay in the loop" email capture;
• Communications sent to us through website forms or email;
• Website usage, device, log, and analytics information, where collected; and
• Information reasonably necessary to authenticate, secure, maintain, or troubleshoot the website.

We do not sell personal information collected through the website.

The information available to AIZeryn depends on what was provided, what we collected, how long we retained it, and whether it remains in our systems or with an authorized service provider.

2. When We May Disclose Information

AIZeryn may disclose information to a law enforcement agency or government authority when:

• We receive valid legal process that requires disclosure;
• Disclosure is otherwise authorized or required by applicable law;
• Disclosure is necessary to protect the rights, property, safety, or security of AIZeryn, website visitors, or another person;
• Disclosure is necessary to investigate or prevent suspected fraud, abuse, security incidents, or unlawful activity; or
• A genuine emergency creates a risk of death or serious physical injury and disclosure is permitted by applicable law.

We evaluate each request based on the circumstances, the information sought, the requesting authority, and the legal requirements that apply.

3. Valid Legal Process

Where applicable, AIZeryn generally requires appropriate legal process before disclosing personal information. Depending on the type of information requested and the applicable law, legal process may include:

• A subpoena;
• A court order;
• A search warrant;
• An administrative or regulatory demand; or
• Another legally valid request or process.

We may require that requests be properly issued, served, specific, and directed to AIZeryn or the appropriate entity. We may reject, limit, or seek clarification regarding requests that are incomplete, invalid, overly broad, improperly served, or inconsistent with applicable law.

AIZeryn may consult legal counsel, challenge a request, seek to narrow its scope, or request additional time to respond where appropriate.

4. Requests for Website Data

For website-related requests, AIZeryn may provide only the information that is legally required and reasonably within our possession, custody, or control.

Depending on the request and applicable law, this may include:

• Account or submission identifiers, where applicable;
• Name and email address;
• The contents of communications submitted through the website;
• Submission dates and related records;
• IP address, device, log, or security information, if retained; and
• Other limited website records identified in valid legal process.

We do not create or retain information solely for the purpose of responding to a government request.

5. User Notification

Where legally permitted, AIZeryn may notify the affected individual before disclosing information in response to legal process. Notice may identify the nature of the request and provide the individual with an opportunity to seek appropriate legal relief.

We may delay or withhold notice when:

• The law prohibits notification;
• A court, government authority, or other valid legal process requires nondisclosure;
• Notification could jeopardize an investigation, proceeding, or the safety of a person;
• The request relates to an emergency;
• The information does not identify an individual; or
• Other applicable legal or security considerations make notification inappropriate.

If a nondisclosure restriction expires or is lifted, AIZeryn may provide notice where appropriate and legally permitted.

6. Preservation Requests

A government authority may ask AIZeryn to preserve information while it seeks formal legal process. We may preserve information in response to a valid preservation request or where we reasonably believe preservation is required by law.

Preserved information remains subject to applicable law, our privacy commitments, and our ordinary retention and deletion practices unless a lawful preservation obligation requires otherwise.

7. Emergency Requests

In an emergency involving a risk of death or serious physical injury, AIZeryn may disclose limited information without waiting for ordinary legal process when disclosure is permitted by law.

We assess emergency requests individually and may require sufficient information to evaluate the emergency, the authority of the requester, and the connection between the requested information and the stated risk. We may later request formal legal process where appropriate.

8. Requests From Foreign Authorities

Requests from foreign government authorities must satisfy applicable legal requirements and may require additional procedures, such as mutual legal assistance or another recognized legal mechanism.

AIZeryn may refer foreign requests to the appropriate legal process, challenge requests that are invalid or inconsistent with applicable law, or disclose information only where legally authorized or required.

9. Service Providers

AIZeryn may use third-party service providers to host, secure, maintain, analyze, or support the website and website communications. Those providers may possess or process limited information on AIZeryn's behalf.

Where appropriate, AIZeryn may direct a government authority to the provider that maintains the relevant information. AIZeryn may also coordinate with a provider or require the requesting authority to address the request to that provider directly.

10. Compliance With Law

AIZeryn handles government and law enforcement requests in accordance with applicable federal, state, and local law, including applicable privacy and electronic-communications laws.

Nothing in this policy limits AIZeryn's ability to comply with a lawful obligation, protect individuals from harm, preserve evidence, or cooperate with a valid investigation.

11. Transparency

AIZeryn seeks to respond to government and law enforcement requests carefully, consistently, and in a manner that respects privacy while meeting lawful obligations.

We may publish aggregate information about requests in the future if appropriate and legally permitted. We will not disclose information when disclosure is prohibited by law or would compromise an investigation, security, or the rights of another person.

12. Contact for Legal Process

Requests for legal process or questions about this policy may be directed to:

Government authorities should clearly identify the requesting agency, the legal authority for the request, the information sought, the relevant time period, and the appropriate response deadline.

Individuals seeking access to, correction of, or deletion of their personal information should use the privacy-request process described in our Privacy Policy or contact the privacy team at privacy@aizeryn.com. A law enforcement request may limit our ability to respond to or fulfill such a request.